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From Aspiration to Failure of a Shared Service Center: A Case Study
Background: A multifaceted business organization embarked on a transformational change initiative to streamline operations, reduce costs, enhance service quality, and improve efficiency and standardization. The company decided to establish a Shared Service Center (SSC) in different low-cost regions to consolidate its finance, HR, and IT functions and serve multiple countries. Challenges: Employee Relocation Resistance: Employees
The positive impacts of the Human Resource Shared Service Center (HRSSC) on business growth
Human resources is a key asset for any organization. To develop long-term relationships with employees and business growth, companies must focus on employee satisfaction and motivation. Drucker (1999) explained that employees voluntarily quitting their jobs is a potential retention issue. Human Resource Shared Service Center (HRSSC) helps organizations retain their employees and also improves their
- On: July 22, 2024
- By: AIDOSOL
- Tags: Business Growth, Business Transformation, Change Management
Why Is Change Management Crucial For The Success Of A Shared Service Center?
“There is nothing permanent except change”. – Heraclitus Change is inherent and inevitable in life. One should embrace it since without change there is no innovation, no advancement, no creativity, and no personal growth. In business, change is vital. When an organisation plans major changes while updating or refining business processes or systems, restructuring, redirecting,
- On: July 18, 2024
- By: AIDOSOL
- Tags: Business Growth, Business Transformation, Change Management
Overcoming Sector Specific Challenges in Shared Services: Insights from AIDOSOL
Introduction In today’s dynamic business environment, Shared Services Centers (SSCs) play a pivotal role for multinationals seeking cost efficiencies, standardization, and enhanced operational agility. However, various sectors face unique challenges that can hinder SSC effectiveness. Challenges Across Different Sectors IT Sector Challenges Balancing Cost Efficiency and Quality: Achieving cost savings while maintaining high-quality service and
- On: July 17, 2024
- By: AIDOSOL
- Tags: Business Transformation, Change Management
Maximising Efficiency and Flexibility: An In-Depth Look at Shared Services Centers (SSCs)
A Shared Services Center (SSC) is an organizational model designed to achieve cost reduction, quality improvement, and enhanced strategic flexibility. This dedicated unit within an organization handles operational tasks such as human resources, payroll, accounting, compliance, IT, legal, and security. Typically, SSCs are leveraged by mid-sized to large, decentralized, or distributed organizations aiming to optimize
The Importance of Responsible AI in Data-Driven Decision-Making
Nowadays, the role of Responsible AI in Data-Driven Decision-Making is increasing, and many industries depend on it. Responsible AI ensures that the system is transparent without any biases and has a vital role in the Data-Driven Decision-Making process. It gives industries a deep understanding of their data and allows them to take the right decision
- On: July 11, 2024
- By: AIDOSOL
- Tags: Artifical Intelligence, Compliance
Shared Service Implementation in Multidivisional Organizations
Shared service is a key concept by which organizations organize their resources. Research indicates that some organizations struggle with implementing SSC and sometimes entirely fail to implement them. Although prior research exploring the determinants of implementation success is relatively scarce, researchers have conducted several SSC implementation case studies; however, these valuable findings remain isolated in
Benefits Vs. Challenges of Shared Service Setup
The concept of shared service centers (SSCs) has become a hot topic across various channels, with many top players claiming success in establishing centralized points of service shared across multiple departments. These SSCs have been beneficial for many multinational organizations by reducing costs and time, improving services, offering better control, and enabling more value-added activities.
- On: July 8, 2024
- By: AIDOSOL
- Tags: Business Growth, Business Transformation