The New Frontier of Automation In the ever-evolving landscape of customer interaction, automation has transformed how businesses connect with their audiences. However, the one challenge that traditional chatbots and automation tools often face is emotional intelligenceā€”the ability to understand, empathise, and respond with contextual relevance. Here at ABERTO, part of Aidosol’s AI Ecosystem, we’re taking
In todayā€™s digital economy, the sheer volume of data generated by businesses is staggering. Yet, for many organisations, this data remains an untapped resourceā€”an overwhelming sea of numbers, metrics, and logs. Without the right tools, even the most valuable insights can go unnoticed. Enter Aberto, Aidosolā€™s innovative AI bot, designed to unlock the full potential
Introduction In todayā€™s fast-paced business environment, staying competitive means more than just maintaining operational efficiencyā€”itā€™s about leveraging cutting-edge technologies to drive innovation. At AIDOSOL, we understand the critical role that Artificial Intelligence (AI) can play in transforming shared services. By embedding AI into our service offerings, AIDOSOL helps organisations streamline processes, reduce costs, and unlock
Artificial Intelligence (AI) has become a cornerstone of modern business strategies, enabling companies to improve operations, enhance customer interactions, and make data-driven decisions. However, not all AI solutions are created equal. Many businesses fall into the trap of adopting generic AI systems, only to realise they lack the depth and customisation needed to meet their
In todayā€™s data-driven landscape, businesses are constantly seeking ways to transform raw data into actionable insights. Aberto, Aidosol’s cutting-edge AI bot, stands out by leveraging proprietary data to deliver unparalleled business value. Unlike generic AI solutions that rely on broad datasets, Aberto uses your unique information as its foundation, ensuring interactions and outcomes are tailored
Introduction As automation continues to reshape industries, companies are rethinking their approach to return on investment (ROI). Where automation initiatives once centered around cost-cutting, the focus has now shifted to creating strategic value. Automation-driven transformation can unlock efficiencies, improve customer experiences, and foster a culture of continuous innovation. In this article, weā€™ll explore how organisations
As global organisations navigate the complexities of todayā€™s business landscape, the role of Indian Shared Services Centers (SSCs) has transformed significantly. Once seen as back-office hubs focused on cost reduction, Indian SSCs have evolved into strategic business partners that drive value through innovation, agility, and industry expertise. This shift not only reflects the maturity of
In recent years, artificial intelligence (AI) and automation have emerged as transformative forces across industries, redefining business processes, improving efficiencies, and fostering innovation. Nowhere is this impact felt more deeply than in Shared Services Centers (SSCs) in India. Known for their operational resilience and process excellence, these SSCs are harnessing AI and automation to achieve
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