As organisations embrace digital transformation, leaders must skilfully guide their teams through the complexities of change. This section explores effective strategies for managing organisational change in the digital era. Developing Change Management Strategies for Digital Transformation Successful digital transformation requires a well-planned change management approach. Here are key elements to consider: Assessment of current state
Human resources is a key asset for any organization. To develop long-term relationships with employees and business growth, companies must focus on employee satisfaction and motivation. Drucker (1999) explained that employees voluntarily quitting their jobs is a potential retention issue. Human Resource Shared Service Center (HRSSC) helps organizations retain their employees and also improves their
“There is nothing permanent except change”. – Heraclitus Change is inherent and inevitable in life. One should embrace it since without change there is no innovation, no advancement, no creativity, and no personal growth. In business, change is vital. When an organisation plans major changes while updating or refining business processes or systems, restructuring, redirecting,
Introduction In today’s dynamic business environment, Shared Services Centers (SSCs) play a pivotal role for multinationals seeking cost efficiencies, standardization, and enhanced operational agility. However, various sectors face unique challenges that can hinder SSC effectiveness. Challenges Across Different Sectors IT Sector Challenges Balancing Cost Efficiency and Quality: Achieving cost savings while maintaining high-quality service and
Shared service is a key concept by which organizations organize their resources. Research indicates that some organizations struggle with implementing SSC and sometimes entirely fail to implement them. Although prior research exploring the determinants of implementation success is relatively scarce, researchers have conducted several SSC implementation case studies; however, these valuable findings remain isolated in